Privacy Policy

Tolv collects information to provide increasingly better and more personalized services to its users. We value the security, privacy, and integrity of the personal and professional data of everyone who uses our platforms: Tolvnow, Tolvdesk, Tolvfaq, Tolvshot, Tolv Learning and Tolv Jobs.

Using these platforms implies full acceptance of this Privacy Policy. We recommend that you review this document periodically, as it may be changed at any time without prior notice.

Use of Data

The registration data provided are used exclusively by Tolv for operational purposes, such as:

• Provision of technical support;
• Sending invoices and administrative communications;
• Notices about scheduled maintenance;
• Feature updates;
• Relevant Tolv offers and releases for you and your team.

Tolv does not share your data with third parties under any circumstances.

The information entered in your account — including customer data, settings, and business rules — belongs exclusively to you. Our employees, partners, and collaborators are not authorized to access this data, even if requested by the customer themselves.

The technical support and training offered by Tolv are exclusively advisory in nature. Under no circumstances will our team access your information or operate directly in your account.

Browsing Data and Advertising

Like many websites, Tolv automatically collects data through common analytics practices, such as:

• IP address;
• Internet service provider (ISP);
• Type and version of the browser used;
• Pages visited and length of visit.

This information is used for statistical purposes and to improve the browsing experience.

Tolv Learning

The Tolv Learning platform provides a public profile for each user, displaying completed courses and certifications obtained. This profile is public by default but can be hidden at any time in the account settings.

The information displayed is provided and managed directly by the user and can be edited or removed at any time.

Cookies and Web Beacons

We use cookies to store browsing preferences and improve your experience on our websites and applications. Cookies may be used, for example, to:

• Display personalized pop-ups;
• Remember previous settings;
• Integration with services such as chat or intelligent FAQ.

You can disable cookies in your browser settings or through security software. However, this may impair some of the functionality of the services offered.

Links to Third-Party Websites

Our websites and platforms may contain links to third-party content to enhance your experience or provide additional information. We emphasize that this Privacy Policy applies exclusively to Tolv's services.

We recommend that you carefully read the privacy policies of any external sites you visit. Tolv is not responsible for third-party practices or content.