Settings Menu

Settings Menu Settings menu with sections for User, Account, Widgets, Blocking, Chat, Tickets, People, Organizations, and Solutions. Each submenu lets you customize aspects of the system. Click Learn more in each section for details and documentation links. View article User Menu Documentation of user settings: interface theme, profile, notifications, audio, password, avatar, and multi-factor authentication to personalize and secure the platform experience. View article Users This screen lets you manage system users. You can create, edit, and delete users, as well as define their access permissions, personal information, and chat settings. Manage usage licenses and add new users easily and intuitively. View article Departments This screen allows you to manage the system's departments. You can create, edit, and delete departments, as well as define their chat and ticket settings. Manage display names, routing, service hours, and satisfaction forms. View article Groups Screen for managing user groups, allowing the creation, editing, and deletion of groups. It is possible to define a parent group and add users to each group, organizing them hierarchically. View article Visibility Groups Screen for managing visibility groups, allowing the creation, editing, and deletion of groups. You can set a parent group and add users to each group, controlling the visibility of information in the system. View article